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We help assess where efficiencies can be achieved, where real
problems versus assumed problems can be identified, and to help
find the facts about a specific situation. Many times, an
administrator or director of nursing will call us, say that
he or she knows something just isn't right, but cannot quite
articulate the problem. We are skilled in observation and
interviewing skills and can usually identify the problem and
find the facts that are associated with the problem. Sometimes
we validate what the administration already knew, and other
times we identify new problems, or rule out perceived
problems.
We deal well with staff on any level, and use an
objective, straightforward approach in working with all members
of the facility team. We are on the side of the facility, and
take seriously our responsibility to make sure the client
knows what the facts are. We give recommendations about our
findings and can assist in preparing action plans, or in
implementation of those plans. We provide the following
resources to gain problem resolution:
- forms
- policies
- documentation tools
- inservice programs
- counseling
- and advice based upon all of our experiences
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